Gaurav Tripathi
Arise, awake and stop not till the goal is reached.
~Swami Vivekananda
This training will cover everything you need to know in order to get started with administering a ServiceNow instance. You will learn how ServiceNow works and how to properly configure and customize the platform.
Who should watch the Training:
- Anyone interested in becoming a ServiceNow administrator or developer
- Anyone who wants to begin your path for growing your career in ServiceNow
- Professionals who wants to pass the ServiceNow certified System Administrator exam
GETTING STARTED
- #1 Introduction and Platform Overview & Architecture (31:03)
- https://www.youtube.com/watch?v=rtoZT94Wjqs
- #2 User Interface and Branding (20:24)
- https://www.youtube.com/watch?v=RQ44ykMS5J8
- #3 List and Filters & Forms (51:07)
- https://www.youtube.com/watch?v=XIqxy7wfjTs
- #4 Knowledge Check I (5:10)
- https://www.youtube.com/watch?v=d9KEjoIaH0I
- #5 Task Management (42:32)
- https://www.youtube.com/watch?v=UlHjurrXk_w
- #6 Notifications (34:07)
- https://www.youtube.com/watch?v=5lRSzt-8GtY
- #7 Knowledge Management (37:14)
- https://www.youtube.com/watch?v=kKXQmt1BUyk
- #8 Knowledge Check II (5:22)
- https://www.youtube.com/watch?v=vEgmF6EoBA8
- #9 Service Catalog (54:06)
- https://www.youtube.com/watch?v=woGQOhqkuV0
- #10 Tables and Fields (32:36)
- https://www.youtube.com/watch?v=xpRiYgIDrds
- #11 Access Control List | ACL (36:20)
- https://www.youtube.com/watch?v=xt23t0uvwKQ
- #12 Data Import (48:47)
- https://www.youtube.com/watch?v=1XjVlRuMvSg
- What is CMDB in ServiceNow (26:31)
- https://www.youtube.com/watch?v=u05sYz3RW-0
- Knowledge Check III (11:55)
- https://www.youtube.com/watch?v=YXasFDL_qgk